Shipping and Delivery
We aim to ensure your orders are shipped efficiently and securely. Below are our delivery options. Please note that the shipping times listed are estimates provided by Royal Mail and are not guaranteed. Delays may occur due to regional disruptions, public holidays, weather conditions, or customs processing for international orders.
UK destinations
Royal Mail Tracked: Usually delivered within 1-2 working days after dispatch
Royal Mail Standard: Usually delivered within 2-4 working days after dispatch
International destinations
International Delivery: Depends on country and the shipping method, but in most cases delivered 6-10 working days after dispatch.
NOTE: Saturday, Sunday and bank holidays are not counted as working days and standard delivery does NOT include tracking. Please choose a Tracked delivery service at checkout if you wish your order to be tracked.
Accurate shipping fee will be calculated at checkout depending on your shipping method and the item(s) you order. Please ensure all details are accurate before completing your order.
Order Processing Time
Typically, orders are processed within 2-4 business days (this excludes weekends and public holidays). During peak seasons or promotional periods, order processing may be delayed.
Customs and Import Duties
Orders shipped internationally may require customers to pay customs, import duties and/or taxes. These charges vary based on your country's specific customs regulations. Customers are solely responsible for understanding and complying with local import requirements and associated fees, which are beyond our control.
I didn’t receive my order yet?
In an unlikely event of your order hasn't been delivered or delayed please contact us via idotdoodle@hotmail.com
- For UK orders, if your order hasn't arrived within 10 working days
- For international orders, if your item hasn't arrived within 25 working days (approx 4-8 weeks)
Please Note: These are standard Royal mail time frames. RM does not consider packages lost until they reach the above working days therefore, we are unable investigate further until these times have passed.
We reserve the right to modify our Shipping Policy at any time without prior notice. Changes become effective immediately upon website publication. Customers are responsible for periodically reviewing the current policy to stay informed about updates.
By placing an order, you acknowledge full understanding and acceptance of the terms and conditions outlined in this Shipping Policy.
In some cases, If you order multiple items (eg: More than 3 Sweatshirts) and your order weight exceeds 2kgs, you might get the following error message at the checkout. In that case, please contact us via the chat function available or via Idotdoodle@hotmail.com to get accurate shipping fee or to place a custom order
For further details on shipping, please contact us at idotdoodle@hotmail.com